If you have multiple lead types (one for your Texas leads, the other for your Georgia leads), you may want to use the same email or SMS templates for each one. It's a pain to copy and paste each template, one-by-one from one lead type to another though. That's why we give you the option of template cloning. 

Note that the cloning process is the same for both email and SMS templates.

If you want to clone all your SMS templates from my Texas lead type into the Georgia lead type, for example, simply navigate to the SMS templates page under settings. First, make sure that the page is set to show your Georgia SMS templates using the dropdown at the top.

Next, click the "Clone from Lead Type" dropdown and select the option that says "Texas".

A moment after you click "Texas", all the SMS templates from that lead type will be cloned and made available for use in your Georgia stages and workflows. 

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