What number do people see when I call them?
By default, people will see whatever number you are calling from, the same as if you were calling them directly. That said, you can override the default Caller ID to always display your office number, no matter what phone you are calling from.
Can I customize the caller ID people see when I call them through LeadSimple?
Yes, you can override the default Caller ID people see when you call them and display a different number instead regardless of what phone you are calling from.
To do this, go to the Company page under Settings. Under Phone Numbers click the box "What caller ID do you want to display when calling out through LeadSimple?"
Next, enter the number you want to appear in the caller ID when you call leads and hit 'Verify'.
The system will then call you and ask you to enter a 6 digit code to verify the number. This code will appear in the verification window.
Once you've successfully entered the code the system will display that number as verified.