Users with Inbox access can explore the new experience now and provide feedback ahead of the official transition on May 15th.
🔧 Why We Rebuilt the Inbox
We rebuilt the Inbox from the ground up; not just to make it look nicer, but to make it faster, more reliable, and ready for what’s next.
The original version was built on a mix of older systems that made it hard to improve quickly. Every new feature took too long to build and test, and bugs took too long to troubleshoot and fix.
With the new version:
We can release new features faster
Performance is smoother and more stable
It’s easier to fix bugs and make improvements
It sets the foundation for smarter tools like AI replies and better mobile support
This change is all about making sure your team can move quickly, stay organized, and keep up with the pace of property management, now and in the future.
Auto-Assignment with Away Mode
🚦 No more comms confusion or dropped messages.
Auto-route messages based on teammate availability and role
Automatically reassign when teammates are out
Keep inboxes clean and responsibilities clear
📬 Your team stays responsive, even when someone’s away.
Instant Desktop Notifications
🖥️ Stay in the loop without constantly checking your inbox.
Get notified the moment something urgent arrives
Cut resident/vendor response time
Reduce inbox-checking fatigue
🔔 Get notified exactly when it matters.
Smarter Email Drafting
✍️ Write faster, reply better.
AI-powered summaries of long email threads
Inline grammar/tone suggestions
AI-powered reply drafts from message history
🧠 Professional replies, without the overthinking.
Send Later
📅 Write now, send at the perfect time.
Schedule emails for optimal delivery
Avoid late-night sends
Match send time to recipient availability
⏳ Let your inbox work around your schedule.