How to Turn On Desktop Notifications for New Messages & Mentions
Never miss an important message or mention again! With desktop notifications, you’ll get a pop-up on your computer whenever:
A new message comes in
You’re mentioned by a teammate
For the best experience, we recommend using desktop notifications with the LeadSimple Chrome Extension.
With the extension installed, you’ll still receive notifications for new messages and mentions even if you don’t have app.leadsimple.com open in a tab. It runs quietly in the background so you never miss a thing.
Step 1: Enable desktop notifications in LeadSimple
Go to Settings
Select Your User Profile
Find the Notifications Section
Toggle On “Enable Desktop Notifications”
Step 2: Enable Notifications in Chrome
If you’re using Google Chrome, you also need to make sure the browser is allowed to show notifications:
In Chrome, go to chrome://settings/content/notifications
Under "Allowed to send notifications," make sure your LeadSimple site is listed.
If not, scroll down to "Not allowed to send notifications"
OR simply click the three dots beside the LeadSimple URL → Allow
Step 3: Give Chrome Permission on Your Computer
On a Mac:
Open System Settings
Go to Notifications
Find and select Google Chrome
Make sure “Allow Notifications” is turned on
On a PC (Windows):
Open the Start Menu → Go to Settings
Select System → Notifications
Scroll down to Google Chrome and make sure it's set to On
Troubleshooting:
Toggling on "Enable Desktop Notifications" should immediately trigger a desktop notification with the message "Notifications are enabled!". If it doesn't:
Run through Step 2: Enable Notifications in Chrome;
Then run through Step 3: Give Chrome Permission on Your Computer;
Then Toggle Off and On “Enable Desktop Notifications”, and it should trigger the notification.