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How to Disable Email Notifications for Duplicate Leads

By default, LeadSimple sends an email notification to the assignee whenever a duplicate lead is detected in a pipeline. If you'd rather not receive these alerts, you can turn them off on a per-pipeline basis.

Written by Catherine Makena

Steps

  1. Click the gear icon in the top-left corner to open pipeline settings.

  2. Select the pipeline you want to update from the dropdown (e.g., Commercial Leads Settings).

  3. In the left-hand menu, click General.

  4. Scroll down to the Notifications section.

  5. Toggle Notify on duplicate leads to OFF.

That's it — the change saves automatically.

What This Does

  • When ON: The assignee receives a notification email any time a duplicate lead is detected in this pipeline.

  • When OFF: The assignee will not receive a notification email for duplicate leads detected in this pipeline.

Notes

  • This setting is per pipeline, so if you manage multiple pipelines, you'll need to repeat these steps for each one where you want to disable the notification.

  • This only affects the duplicate lead notification email — it doesn't change any other communication or lead routing settings on the pipeline.

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