All Collections
Frequently Asked Questions
Emails
Enabling IMAP/Pop access on Microsoft accounts
Enabling IMAP/Pop access on Microsoft accounts

Fix "Cannot send mail" error with Microsoft email accounts

Chris avatar
Written by Chris
Updated over a week ago

If you've connected your Microsoft Exchange or Office 365 email account and you're getting a "Cannot send mail" error, try these steps to enable LeadSimple to send on your behalf.

Login into Outlook email (through web browser)

Under Settings > IMAP and POP > Check box for "Let devices and apps use POP"
โ€‹

That should fix the problem! If not, see here for more details, and let us know if you're still having trouble.

Did this answer your question?