Skip to main content
Source Routing: Mapping Sources to Stages

Learn how to set up different workflows and autoresponders for each of your lead sources.

Aimee avatar
Written by Aimee
Updated over 2 months ago

So, you've set up your sources to auto-import into LeadSimple, and you've set up a workflow for new leads as they come in. Great work!

However, what if you want to have a different workflow, email drip campaign, or auto-responder email depending on what source the lead is coming from? That's where LeadSimple's Source Routing feature comes in! 

You can also use this feature to assign all the leads from one source to a specific user:

  • Ensure you are not using notifications and routing for this pipeline and do not have a backup user set.

  • Add a stage for each user and/or source.

  • Set up an automatic email or text message in the stage(s) and assign it to the user you would like to assign all the leads from a specific source to.

  • Follow the instructions below to route all the leads from each source to the stage.

  • When the automatic email or text goes out, the lead will automatically be assigned to the user who sent them!


Step 1 - Create a workflow to route your source to

The first step is to create your alternate workflow. (The default stage for leads to fall into when they are auto-imported is the first orange, "Prospective" stage.)

Navigate to the Stages & Workflows page (Settings > Lead Type Settings > Stages & Workflows), and make sure you're in the correct lead type using the drop down menu in the top left corner. 

Add another stage or click into one of your current stages to create your alternate workflow. This help article goes in depth on how to create a workflow.


Step 2 - Route your source to your workflow

The next step is to route your leads to your newly created workflow. Navigate to the Sources tab (Settings > Lead Type Settings > Sources) to edit your sources.

Add your new source or click on an existing one. (If you need help on setting up auto-import, click here.)

Click on the drop down menu "Stage to create leads in" to choose the stage you want leads from this source to auto-import into. 

Choose your stage from the drop down menu and save the source. Now your leads from this source will go into this stage instead of the default (which is the first "Prospective" stage) when they are auto-imported into LeadSimple!

(If you need help on setting up auto-import, click here. Or if you need instructions on creating a workflow, click here.)

Did this answer your question?