There are several reasons your outbound text messages may get split into multiple messages.

It is longer than 160 characters

Text messages support a maximum of 160 characters, so if you send a text message longer than that, LeadSimple will split it into multiple messages.

It contains characters that are not GSM-7 compliant

If you paste your message from a Microsoft Word document or text editor, it may include symbols that are not part of the text messaging standard alphabet.

For technical reasons, these non-compliant characters limit your text message to a maximum of 67 characters. Any more than that, and your message will be split into multiple messages.

LeadSimple will warn you about these non-compliant characters, so you can decide whether to replace them before sending your message.

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