When a conditional step is added to a completed or canceled process stage, a warning appears stating:
The workflow contains conditional logic. For completed/canceled stages, these conditions will only apply to tasks for 30 days after the process enters this stage.
What This Means
Once a process enters a completed or canceled stage, any conditional logic will only function for 30 days. After this period, the logic will no longer apply, potentially causing tasks to reappear even if they shouldn’t, and preventing new tasks from surfacing as expected.
Why It Works This Way
There are two main reasons:
Preventing Old Tasks from Reappearing: If conditional logic stayed active indefinitely, old tasks on completed processes could reappear if conditions change (e.g., modifying a custom field).
Retaining Necessary Conditional Logic: Some processes require conditional tasks even in completed or canceled stages. To balance this, conditional logic is allowed for 30 days to prevent irrelevant tasks from resurfacing.
If you have feedback for us on this, please reach out to our support team. We'd be happy to hear it.