In some cases, your Zaps can hit a rate limit while running, which can slow the Zap or even stop it.
If you encounter this often, reach out to support@leadsimple.com and we can increase your Zapier rate limit.
You can also build your zaps with a slight delay to avoid rate limits. Here's how:
What happens when my Zap hits a rate limit?
If your Zap hits a rate limit, you may see this error:
{"error": "Rate limit exceeded for records, please wait 1 minute before retrying"}
Rather than returning a direct error and stopping the Zap Run, Zapier has a process in place (newer to some Zaps) where they will see a 429 rate limiting error from LeadSimple and they will 'throttle/hold' the run, and attempt to retry that step again later. This can be at a set time, however the default retry is after 1 minute.
They don't currently send notification emails when the run is placed in this specific held/throttled status, as at that point they have not run into a hard error that has stopped the Zap Run.
What to do if you hit rate limits often
If you encounter this often, reach out to support@leadsimple.com and we can increase your Zapier rate limit.
If you run into rate limits often, it may help to add a Delay after Queue
step to the Zap before the Leadsimple actions. The Delay After Queue option allows you to create a queue of actions to run. When a Zap is triggered, it adds actions to the queue. The queue then plays the actions one at a time in the order that they were added to the queue. There is a delay between each set of actions for a Zap. Here is Zapier's help article on this: https://help.zapier.com/hc/en-us/articles/8496288754829#2-delay-until-0-1