Why aren't my property groups syncing from AppFolio?

With the direct integration from AppFolio, your property groups will sync from AppFolio into LeadSimple and stay up to date as any changes are made in AppFolio.

If you are using the direct integration with AppFolio and aren't seeing your property groups syncing over into LeadSimple, you have a final step to complete:

You need to select which property groups you would like to sync from AppFolio.

To do this, go to the Integrations page under Settings in the lefthand sidebar in LeadSimple:

Click on your AppFolio integration and select the property groups you would like to sync over.

Note that you cannot rename, add or remove properties from a group in LeadSimple that has been synced from AppFolio. If you need to make changes to a group, do so in AppFolio and the changes will be synced over to LeadSimple.

If you delete a property group in AppFolio, it will be deleted from LeadSimple the next time it syncs (within the hour). Note that it will not delete the properties in the group from LeadSimple, only the group.

If you delete a property group in LeadSimple, it will not be re-synced from AppFolio. It will also not delete the property group from AppFolio, or delete the properties that were in the group in LeadSimple.