Frequently Asked Questions

Find quick solutions to the most commonly asked questions and problems.

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52 articles in this collection
Written by Chris, Matt, Aimee and 2 others
Emails

How Does Email Tracking Work?

Learn how the emails you send to and receive from leads are tracked in LeadSimple.
Matt avatar
Written by Matt
Updated over a week ago

Why did my email account disconnect from LeadSimple?

Learn why your email account sometimes disconnects from LeadSimple
Matt avatar
Written by Matt
Updated over a week ago

Why is a different email connecting when I try to connect my email?

Learn why the wrong email sometimes connects when you are connecting your email (and how to fix it).
Aimee avatar
Written by Aimee
Updated over a week ago

Enabling IMAP/Pop access on Microsoft accounts

Fix "Cannot send mail" error with Microsoft email accounts
Chris avatar
Written by Chris
Updated over a week ago

Why Can't I Send Any Emails?

Troubleshoot why you are unable to send emails.
Aimee avatar
Written by Aimee
Updated over a week ago

Why Aren't My Automatic Emails Sending?

Learn why emails sometimes don't send automatically.
Aimee avatar
Written by Aimee
Updated over a week ago

Email Sending Limits

Have you ever wondered why your email sending exceeded the quota?
Rob avatar
Written by Rob
Updated over a week ago

Can I Send a Bulk Email Blast to Multiple Leads at Once?

Learn about sending bulk email to a list of leads.
Aimee avatar
Written by Aimee
Updated over a week ago

How Do I Attach Files and Delete Attachments On Email Templates?

Learn how to add or delete file attachments on email templates.
Aimee avatar
Written by Aimee
Updated over a week ago

How Do I Add Links and Images to Emails?

Learn how to enhance email templates with links and images.
Aimee avatar
Written by Aimee
Updated over a week ago