You can modify the details about the lead that get read off on the call when you are notified about new leads.

At the bottom of the notifications and routing page, click on the text that says, "Phone Notification Settings ".

Click on the bottom drop down that says, "Include these fields". Then select or deselect the options you do or don't want read off on the call when you are notified about new leads.

You can press 1 at any time to skip the details being read of and go straight to calling the lead.

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