How Do I Reset My Password?

Learn how to reset your password if you forget it or need to change it.

Aimee avatar
Written by Aimee
Updated over a week ago

If you've forgotten your password or need to change it, it's really easy to reset it. 

Forgotten Password

If you forget your password, navigate to the LeadSimple login page. Next, click the "Forgot your password?" link below the "Sign In" button.

Enter the email address associated with your email account in the field that shows up. If your browser auto-completes this field, be sure to remove the value it inserts there and manually type out your email address. This ensures that you use the correct one.

Next, click "Send me reset password instructions" and check your email inbox for an email from LeadSimple. This will contain a link ("Change my password") which you'll  use to reset your password.

This link will lead you to a page where you can set a new password. Insert the new password you want to use and click "Change my password".

You'll then be redirected back to your LeadSimple account where you can continue working as usual.

To Change Your Password
To change your password within LeadSimple, go to your profile page by clicking your name in the top left corner.

Click on "Password" and a popup will appear allowing you to confirm your current password and enter a new one. 

Did this answer your question?