Guide to Twilio-to-Twilio Number Transfers
Effortlessly transfer phone numbers between Twilio accounts with clear guidance on required information and processes.
Introduction
Twilio-to-Twilio number transfers allow phone numbers to move between different Twilio accounts—for example, transferring numbers from a service like LeadSimple to your own Twilio account. This guide explains the steps, requirements, and typical scenarios to ensure a smooth transfer.
Steps for Requesting a Twilio-to-Twilio Number Transfer
To initiate a Twilio-to-Twilio number transfer, you must include the following information in your support request:
Phone Number(s) to Transfer: Clearly specify the phone numbers to be transferred.
WhatsApp Sender Status: Indicate whether WhatsApp Sender is enabled for the numbers.
Losing Account SID: Provide the Twilio Account SID for the account currently holding the numbers.
Gaining Account SID: Supply the Twilio Account SID for the account that will receive the numbers.
Approvals: Secure approval from both the losing and gaining accounts to ensure authorization.
Transfer Schedule: Optionally, specify a desired date and time for the transfer to take place.
Twilio requires all the above information and approvals to process the transfer. LeadSimple can provide the Account SID for your account, simple contact Support.
Scenario: LeadSimple Transfers
A transfer involving phone numbers from LeadSimple to a personal Twilio account is considered a Twilio-to-Twilio number transfer as long as the receiving account is on Twilio. This guideline applies universally wherever the losing and gaining accounts operate under Twilio's platform.
Key Considerations
Ensure all required information is accurate and submitted promptly.
Keep both parties informed and ready to approve the transfer request.
Avoid scheduling conflicts by confirming the downtime (if any) prior to the desired transfer date.
Related Topics
For additional support or to start your number transfer request, contact Twilio's customer support.