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Why do I have duplicate applicants in my pipeline with the AppFolio Integration?
Why do I have duplicate applicants in my pipeline with the AppFolio Integration?

Learn why you will sometimes have duplicate applicants sync from the direct AppFolio integration?

Aimee avatar
Written by Aimee
Updated over 2 years ago

Sometimes you will have duplicate applicants in your rental application pipeline from your AppFolio integration. Learn why in this article!

Reason #1: the applicant applied for multiple properties

If the applicant applied for multiple properties, each application will sync over as a separate lead into the pipeline in LeadSimple.

Reason #2: the applicant transferred their application from one property to another

If the applicant transfers their application from one property to another, AppFolio will change the original applicant to a guest card and create a new application for the new property.

This causes the original applicant lead to be moved to a guest card stage in LeadSimple and a new application lead to be created.

If you want to hide those guest cards from your active rental applicant list, add a filter and saved view to exclude the guest card stages from your dashboard view!

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