LeadSimple automatically tracks emails you send and receive from leads:
Sender / Recipient - Who sent and received the email.
Transcript - View a copy of the email.
Opens - When the recipient opens the email.
Clicks - When the recipient clicks on links in the email's body.
Three Ways To Send Email
Email Button
Click on the blue "Email" button on a lead record to open an email compose window.
Additional notes about these fields:
From: Auto populated with your email address if you've connected it to LeadSimple.
To: Auto populated w/tracked email address; can't be modified.
CC/BCC Field: Add multiple emails separated by commas.
Use Template: This allows you to insert one of your email templates right into the editor. Read more about email templates.
Message: The content of the email.
Attachments: Allows you to upload files to the email from your device.
Simply fill out the required fields and click "Send" when you're ready to send the email.
2. Clicking a Contact's Email Address
You can also open the email compose window by clicking on the lead's email address in the right-hand sidebar.
The compose window that gets opened will automatically use the tracked email address for the lead so that the email and any responses it generates are all documented in LeadSimple.
3. Send Emails Through Your Email Client
If you want to continue to use your email client (e.g. Gmail, Outlook) to correspond with leads but still want to track those emails in LeadSimple, we've got you covered. This can be done by connecting your email account to your LeadSimple account. Read more about that here.
Scheduling a Manual or Automatic One-Off Email
To schedule an email to send at a later time (either manually or automatically), click + Add Task.
Click on the task type and select Email.
Attach your desired template. (Note: to schedule an email to send automatically, you must attach a template). See this article if you want to learn how to create a template.
If you want the email to send automatically, check the box next to "Send automatically when due." If you want the email to be sent manually, leave this box unchecked.
Assign the email task to a user. (Note: if the email is automatic, it must be assigned to a user, otherwise LeadSimple won't know who the email should come from).
Set the Due At date and time.
Once you've selected the date/time you want to send it, click Add Task to save it.
Now the email task is scheduled for your selected due date/time! The blue lightning bolt icon will appear if it's an automatic email.
