LeadSimple

Best practices for organizing and managing communications with owners, tenants, and other parties using LeadSimple Inbox

Inbox & Communication Best Practices

How to reply to, initiate, snooze, and resolve conversations

Replying To, Snoozing, & Resolving Conversations

Learn how to add quick reply templates to Inbox so you can reply to common questions quickly.

Quick Reply Templates

Learn how to use notes and @mentions to discuss messages with other team members before replying.

Internal Collaboration: Notes and @Mentions

Learn how to find unresolved, resolved, snoozed, and unassigned conversations in Inbox

Navigating Inbox: Using Filters

Learn how to search your conversations in Inbox

Search for emails, calls & texts (with Inbox)

This article will explain the main rules used to assign emails in Inbox to the "Unassigned" Inbox or the "Assigned to me" Inbox.

How Does Assignment in Inbox Work?

Send Later

The Away Toggle lets you step away from Inbox without worrying about new conversations being assigned to you.

Using the "Away" Toggle

Alexa Roeper

Tony Sullivan

Using Inbox

Demo

Pricing

Resources

Consulting

Give Feedback

Find answers and get help from Intercom Support and Community Experts

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