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Points to Remember:
Assign conversations as they come into the Inbox so every conversation has a clear owner. It's easy to reassign conversations again.
Snooze conversations that are waiting on a response from clients to keep your inbox clean.
Close conversations once they are resolved to keep your inbox clean and ensure that conversations that need attention are front and center.
Action Items:
Be sure to assign, snooze, and close your conversations as you are working them in Inbox.