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Points to Remember:

  • You can filter Inbox using many different qualifiers:

    • Inbox (by email address or phone number)

    • Status (open, snoozed, or closed)

    • Assignee

    • Tag

  • You can filter your conversations by one or more qualifiers at the same time.

  • You can search for conversations by contact or property and pull up all the conversations associated with that contact or property.

Action Items:

  • Try filtering your inbox and searching by a contact or property.

Learn More:

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