<<< Previous Video | Back to Table of Contents | Next Video >>>
Points to Remember:
You can filter Inbox using many different qualifiers:
Inbox (by email address or phone number)
Status (open, snoozed, or closed)
Assignee
Tag
You can filter your conversations by one or more qualifiers at the same time.
You can search for conversations by contact or property and pull up all the conversations associated with that contact or property.
Action Items:
Try filtering your inbox and searching by a contact or property.
Learn More:
Help article - Using Filters
Help article - Searching Inbox