Points to Remember:
You can use tags to organize your Inbox conversations by team, topic, priority, and more.
Add tags or create new ones on the conversation page.
Examples of tags you could use are:
Department: Leasing, Maintenance, Accounting, etc
Process: Renewals, Move-ins
Priority: Priority 1, Priority 2
Consider the types of categories you would like to organize your conversations by.
Help article - Organizing Inbox by Tags