3. Managing Conversations

Learn how to assign, reply, snooze, and resolve conversations.

Aimee avatar
Written by Aimee
Updated over a week ago

Points to Remember:

  • Assign conversations as they come into the Inbox so every conversation has a clear owner. It's easy to reassign conversations again.

  • Snooze conversations that are waiting on a response from clients to keep your inbox clean.

  • Resolve conversations once they are resolved to keep your inbox clean and ensure that conversations that need attention are front and center.

Action Items:

  • Be sure to assign, snooze, and resolve your conversations as you are working them in Inbox.

Learn More:

Did this answer your question?