Points to Remember
You have three options when tracking emails inside LeadSimple:
a) Send from the generic LeadSimple email address.
b) Connect your email account and send from LeadSimple.
c) Connect your email account and send from your email inbox, and the system will automatically track those emails.
Each user must connect their own email account in their profile page.
Connect your email account in your profile according to the instructions in the help doc linked below.
Sending Tracked Emails (this video)